Deloitte Impact Day!

This past Friday, volunteers from Deloitte Consulting Services came to Met Council to volunteer their time and lend us their expertise. The 18 volunteers split up into two groups of 9 which saw one group reach out to clients who Met Council has helped enroll in SNAP or Supplemental Nutrition Assistance Program and the others participating in a Financial Services Workshop.

Upon arriving, the Deloitte volunteers learned first hand about all of Met Council's services, and most importantly the task they would be doing that day. The group performing the Financial Services Workshop collaborated together and came up with revisions to how Met Council can better their enrollment process. After breaking down into groups, the volunteers came together to share ideas on what the best template was to present to Met Council staff. Upon agreement, the Deloitte team of consults presented their version of the client intake form that would be the most conducive to Met Council.

The other group strayed away from the staff and instead outreached to Met Council clients; learning first hand about the people helped by Met Council services. The volunteers participated in an ongoing project where individuals and groups call clients to gauge the services Met Council has provided for them. Through this program volunteers speak with clients directly, going through a survey of questions to expose problem areas that are still present.

The group from Deloitte were amazed and humbled when learning the stories of clients, with one saying how much it put their lives into perspective. It was an extremely successful day with both Met Council and volunteers learning together on how we can further enhance the lives of the population.